Messages expire before they are read

Our encryption: All FormScore chat messages are encrypted both in transit and at rest, meaning no-one can view your communication history other than yourself, and the recipient.

The issue: If you or the recipient haven’t got the latest software update on your phone, the following appears: “This message has expired”. As a result you are not able to read the messages.

Solution: iPhone users, we strongly recommend you update to at least iOS 12. There are a lot of new features and security fixes in iOS 14. Updating to the latest version will fix the issue with messages expiring before they are read.